What is an electronic ticket itinerary receipt, when and why is it needed? What is an electronic ticket itinerary receipt?

10.10.2019

Itinerary receipt with e-ticket number- this is confirmation that you have purchased an electronic ticket. After payment and registration of the air ticket, the itinerary receipt will be sent to your email address. It contains the electronic ticket number, complete information about the flight route, and the form of payment. It is advisable to print it out and save it until the end of the trip.

We recommend that passengers print out the itinerary receipt and keep it until the end of the trip. The itinerary receipt contains information about the flight, payment method, and booking number (PNR). Sometimes an itinerary receipt is necessary when going through passport control on international flights.

Information about the ticket sales agency.
Information about the agency where the ticket was issued.
Ticket issue date.
Booking number in the Tickets.ru system - you can use it to check the status of the order on the Global Distribution System (GDS) website or call our Customer Care Service.
Airline booking number - booking numbers that the airline sees in its system. This number is used when checking in online for a flight on the airline’s website. The first two characters identify the airline.
Passenger's first and last name.
Identity document number.
Validating carrier is the airline on whose form the ticket was issued.
Electronic ticket number.
Marketing carrier is an airline that sells seats on the operating carrier's flight based on an agreement on the general use of the aircraft.
Operating carrier is the airline that operates the flight on this route.
Flight number.
Booking class code.
Date and time of flight departure and arrival.
Names and codes of departure/arrival points for each flight.
Flight duration for this flight.
Model of the aircraft that carries out the flight. The airline reserves the right to change the aircraft.
Free baggage allowance (if provided).
Booking status code.
Order payment form.
The fare set by the airline.
Airport and airline taxes.
Full ticket price displayed in the Global Distribution System (GDS).
The equivalent of the fare in the currency of the country where the ticket sales agency is located.
Service fee or agency discount.
Total ticket price displayed in national currency.

Please check the correctness of the passenger's details and the availability of information in the fields "Booking number", "Airline booking numbers" and "Ticket number".

If the information in these fields is incorrect or missing, please be sure to contact our Customer Care Team.

ELECTRONIC TICKET- Passenger itinerary/receipt - Electronic ticket - Itinerary receipt (name of document);

NAME- Last and first name of the passenger, as in the passport, gender of the passenger (MRS - female; MR - male; ADT - adult; CHD - child, INF - infant under 2 years old). If a mistake was made in the spelling of your last name, then remember that according to international rules, up to three errors are allowed in the discrepancy between the name in the passport and this field without distorting the sound;

ETK NBR- electronic ticket number;

ISSUING AIRLINE– the airline you are flying with; The full name or international code of the air carrier is indicated;

ISSUING AGENT- type of your flight; (for example, PGS CHARTER - charter), followed by the name of the city from where you are flying and the individual number of the ticket seller;

FROM- place of departure; (the city, name of the airport and terminal may be indicated if there are several of them at the point of departure);

TO- destination;

FLIGHT- your flight number; (be sure to remember it! Your flight is indicated under this number on the departure board and check-in counters, and announcements are made over the public address system);

C (CLASS)- booking class; Z, I, D, C, J - business class. X, Q, W, T,V,N, L, K, H, M, B, S, Y, B - economy class;

DATE- departure date; (local time is always indicated);

DEPT- plane departure time; (it is recommended to arrive at check-in in advance to complete all pre-flight formalities. Usually 2.5-3 hours before this time);

FARE BASIS- tariff conditions; (for example, there may be restrictions on ticket exchanges or flight date changes, as well as on staying at the destination). You can always clarify questions regarding this section in the reference airline specified in the ISSUING AIRLINE field;

VALID- validity period of the ticket from and to; Not valid before and Not valid after. If there is no date, then you have the opportunity to exchange or return the ticket within a year from the date of purchase without paying additional fees;

BAGS- free baggage allowance without hand luggage; (differentiated into two types – weight concept and piece concept). In the first case (for example, 20K), a free allowance for the total weight of luggage per person is indicated, with no limit on the number of seats. Piece concept (for example, 1PC) sets a limit on both the number of pieces of checked baggage and the weight of each of these pieces. In this case, the maximum permissible weight of luggage must be clarified at the airline's help desk or on the official website;

ST (STATUS)- Booking status; “OK”, “HK” or “CONFIRMED” - confirmed status; “RQ” - request for a place at check-in (for some tariffs); “NS” - status for infants under 2 years old flying without a seat. “SA” and “PS” are the statuses of airline service passengers.

Other symbols on the e-ticket

FARE CALC(Fare calculation) - tariff calculation. Detailed fare calculation for the entire air ticket. Consists of symbolic city codes, air carriers and fare components in NUC (neutral units of account). Airport taxes are also deciphered here and there may be official information about various recalculations;

FARE- fare in the currency valid at the place of departure. If the ticket is issued, for example, in the UK, the fare will be indicated in British pounds (GBP). In countries with more flexible currency policies, including Russia, the tariff is indicated in US dollars (USD). A confidential tariff is usually indicated by an "IT" or "Forfait" icon;

TOTAL- Full ticket price, including airport taxes and fees. It is also indicated in the national currency of the place of purchase. In Russia, depending on the airline, both rubles and dollars may be indicated. The amount may not be indicated on a ticket with a confidential fare;

TAX- dachshund. The amount of the airport tax in the national currency of the place where the ticket was issued;

FORM OF PAYMENT- form of payment: cash - cash; Invoce or INV - payment by bank transfer; CC - payment by credit card (the last few digits of the card are indicated);

ORIGIN/DESTINATION- point of departure/destination. They are designated by three Latin letters of the airport code. Less commonly used is a four-letter encoding;

AIRLINE DATA– airline marks;

PNR CODE– Personal Number of Reservation. An alphanumeric code that is assigned to each passenger at the ticket issuing stage;

ENDORSEMENTS/RESTRICTIONS- endorsement/restrictions. The field indicates various restrictions on the ticket and the possibility of “transferring” (endorsement) of the passenger to another airline. For example, SU/AF ONLY means that this ticket is valid on Aeroflot (SU) and Air France (AF) flights. This column also indicates the possibility of making any changes to the ticket. For example, RES CHG USD100 implies a change of booking with a penalty of 100 US dollars or ONE INBOUND REB FREE means that one change in the date of the return flight does not require additional surcharges. Tickets at the cheapest fares in most cases do not provide for the possibility of making any changes and very often you can find the following inscription on them: XX ONLY/NON REF/NO CHG/NO REROUT - The ticket is valid only on the XX carrier/The ticket is non-refundable /Changing dates on a ticket is not possible/Changing the route is prohibited;

ISSUED IN EXCHANGE OF- issued in exchange. If a ticket is issued in exchange for another, then the number of the original ticket is entered in this field;

CONJUNCTION TICKET- additional ticket. If the route includes more flights than there are flight coupons on the form, such a ticket is issued on several forms and cross-references are made here to other ticket numbers. They all make up a single ticket, so all forms must be together. All pages must be kept until the end of the entire flight, even those that have already been used;

ADDITIONAL ENDORSEMENTS/RESTRICTIONS- additional restrictions. Contains information that does not fit into the Endorsements/Restrictions column;

TOUR CODE- tour code; Symbol used when issuing confidential and special tariffs;

VALIDATOR PLACE- validator field. Stamp of the agency that sold the ticket. Must contain the name of the agency, its short address, unique office number, that is, IATA number or Aeroflot code. Alphanumeric reference of the agent who issued the ticket. Ticket issue date.

Electronic ticket itinerary receipt– this is a document confirming the purchase of an electronic ticket. This is not an electronic ticket, but a kind of reminder for the passenger about his flight, time and places of departure and arrival. How to obtain an itinerary receipt, in what cases and why it is needed, we will describe below.

What is an electronic ticket itinerary receipt?

So, you purchased an e-ticket and paid for it. Immediately after paying for your ticket online, the airline should send you an email e-ticket itinerary receipt(sometimes called a “route receipt” or “route receipt”; these are all identical names for the same document). In English, this document is called “itinerary receipt”.

The route receipt must contain the following information:

Passenger's full name.
Route data.
Payment information.
Other information.

That is, using this document you can always verify all the data about the intended flight.

Why and when do you need an e-ticket itinerary receipt?

As a general rule, it is not necessary to have an itinerary receipt with you during your trip. But let's look at situations where it might really be needed.
An itinerary receipt may be asked upon entering the airport as confirmation that you are indeed departing soon.

If you are flying abroad, it is better to have your itinerary receipt with you, as it will confirm that you are following the route and have a return ticket; you are not going to stay in this country for long.
In addition, the itinerary receipt of the electronic ticket can be a “confirmation basis” for obtaining a visa, in particular at the embassy.

For example, in many foreign countries there is a certain gradation of visas, depending on the length of stay in the country. If you show an itinerary receipt that contains information about the return flight (that is, confirm that you have purchased a return ticket), then at the airport you will be issued the appropriate visa.

In addition, the itinerary receipt can serve as confirmation of your flight when submitting reporting documents to the accounting department at your enterprise. Attach your boarding pass, fill out the required report form and wait for payments. But here you need to take into account a nuance: your itinerary receipt may be in a foreign language (if you are flying from another country and booked a ticket there). In this case, your organization may require a certified translation of the document to pay for the flights.

The main advantage of an itinerary receipt is that even if you lose it, you can always print a new one from your mailbox. If you still don’t have the opportunity to print your receipt again, then don’t worry - information that you bought an e-ticket is in the airline’s database, so upon presentation of your passport you will be given a boarding pass.

What does an e-ticket itinerary receipt look like?

The itinerary receipt is usually printed on an A4 sheet and contains the following columns:

Number of ticket.
Booking code.
Passenger's full name.
Flight number, airline name, baggage information.
Departure data.
Place of arrival.

Using an itinerary receipt, you can even reserve a specific seat on the plane, and when you check in for your flight, you will be given a boarding pass for that exact seat.

To do this, you need to go to the airline’s website and, after entering all the necessary data, select a seat. Typically, airlines provide a limited number of seats to choose from for online booking; For some places you will have to pay extra.

The very last part of the electronic ticket itinerary receipt is information about the payment made for the ticket. As a rule, these lines indicate data on the tariff, taxes and various fees.
Let's explain a little what is what.

Rate– this is the full cost of the electronic air ticket. Based on this cost, fines or fees will be paid when returning/exchanging a ticket.

Dachshund– various airport or airline taxes and fees. An example of a tax is a fuel surcharge. Part of the fees can be refunded if the ticket is returned; but most of them are fixed amounts that are not refundable.

Fees- These are the amounts that the airline can charge for various additional services.

Mistakes from which no one is immune

When preparing absolutely any document, errors are possible. The itinerary receipt is no exception.

So, if you entered your full name incorrectly (not in accordance with your passport), what to do and what are the consequences?

First, try not to panic. As a rule, problems do not arise on domestic flights. Even if you entered your last name incorrectly, when you check it with your passport, you will still be given a boarding pass.

The situation is different if you bought an electronic ticket for an international flight. In this case, you must contact the airline or agency where you purchased the ticket and inform them of the error. Otherwise, due to discrepancies between the data and your identification document, you may not be allowed to board the flight.

And further! Let's not confuse two different documents: an itinerary receipt is not an electronic ticket; this is just a document confirming the purchase of a ticket online and containing information about the flight.
The itinerary receipt is sent to your email address, and you can print it out at any time, and the electronic ticket is stored in the airline’s database and you are given a boarding pass when you check in for your flight. That is, you will not get on board the plane with just an itinerary receipt!

Even though it is not necessary to carry an itinerary receipt with you, it may still be required at the airport. Moreover, in the event of a failure in the air carrier’s system or other problems when checking in for a flight, it is the itinerary receipt that will be the document confirming the fact that you purchased an electronic ticket. So don’t be lazy and print it out before your trip.

Many service and sales systems have now shifted to the virtual sphere. Today, for example, you can buy a train or plane ticket to anywhere in the world in a few minutes, without even leaving your home! The act of purchase will be confirmed by the mysterious itinerary receipt of the electronic ticket. What functions does it carry? Is it a replacement for a regular ticket? What does it say? We will examine these and other questions in the article.

Itinerary receipt - what is it?

In fact, everything is very simple. An itinerary receipt is a document that confirms your purchase of an electronic ticket. It is in no way a replacement for a regular ticket! However, this is a valuable reminder for the passenger: it contains information about him, the route departure time, flight name, baggage, included additional services, etc.

Usually, after you have gone through the procedure of paying for the ticket, the railway or airline sends an itinerary receipt for the electronic ticket to the mailing address you previously specified. In the English version, the name of the document will sound like itinerary receipt. An option such as an itinerary receipt is also allowed.

Key information in the document

Depending on the company where you made the purchase, the information in the document will be different, as will its design. However, it invariably includes the following:

Full name of the passenger.
Information about past payment.
Comprehensive information about the flight.
Information about additional services.
Some important flight and travel rules.

What is it for?

"What to do with the itinerary receipt?" - this is an important question. It is not at all necessary to have it with you upon arrival at the station/airport. Check-in for the flight is carried out using a passport, “foreigner” and other documents. But its value is not only in guiding you along the route. Let's look at cases where the usefulness of this document is difficult to overestimate:

If the security in the waiting room is too strict, you can confirm with a document that you are in the room for a reason, but are waiting for your flight.
Often it is the itinerary receipt that is the basis for obtaining a visa. If you present such a document for your return flight, you will confirm that you do not intend to stop in another country for a long time, which can significantly simplify the procedure.
The document is also important when submitting reporting documents to the accounting department at your place of work in case of a business trip. You need to fill out a standard report form, do not forget to attach your boarding pass, and then calmly wait for payments. However, if the itinerary receipt is in a foreign language, then a translation certified by a notary will be required.

If for some reason you have lost this document, no problem - you can print as many copies as you like from the letter from the airline. For check-in and boarding, we note once again that it is not required - a boarding pass is issued to the passenger using his passport.

How does she look

Having printed the itinerary receipt (standardly it is placed on an A4 sheet), you will see in front of you a document with the following columns and sections:

Your ticket number.
Number and possibly date of booking.
Data about you: Full name, date of birth, passport number, citizenship, etc.
Flight number, seats, information about baggage, additional services.
Date, time of departure, city, name of departure airport.
Time and date of arrival, locality, name of arrival airport.
Confirmation of successfully completed payment.

If you have reserved a certain seat in the cabin for an additional fee, paid for the carriage of baggage, additional hand luggage, animals, all this data must also be reflected in the itinerary receipt of the air ticket.

Tax, tariff and fees

The itinerary receipt is a clear and fairly easy-to-understand document, especially if it is written in Russian. However, there is still a section in it that raises questions among passengers - this is payment for the ticket. So, for example, you deposited one amount, but, say, the Aeroflot itinerary receipt contains completely different numbers. What's the matter?

Let's look at what amounts can be indicated here and what they mean:

Tariff - the full cost of the air ticket should be indicated here. It is on this basis that you will be charged fines and fees for exchange or return, if such a possibility exists.
Tax - this column contains taxes and fees collected by airlines from passengers. The most popular is the fuel surcharge. Please note that you can get only part of them back if you return your ticket. Most are fixed amounts, which, alas, cannot be returned if plans are cancelled.
Fees - this includes fees for various additional services: insurance, large luggage, seat selection, etc.

What if there is a mistake?

So, let's imagine the situation. The passenger filled out all the data in the online form and paid for the train or air ticket. He receives an itinerary receipt by email, and when he reads it, he notices with annoyance that somewhere he still managed to make a mistake - in the last name, first name, document number. What to do?

If the ticket was purchased for a domestic, Russian flight, then fewer problems will arise. If you have the wrong last name, you will still be given a boarding pass. But it is still worth consulting about this with the company itself. But if the flight is international, then due to discrepancies in the data you may well not be allowed to fly.

So, we found out that an itinerary receipt is not an air ticket or a boarding pass. You won’t be put on a plane or train with one - you must present the required documents. However, the itinerary receipt is not only a useful reminder, but also a multifunctional document that can even help in obtaining a visa.

Since 2006, an electronic ticket and itinerary receipt appeared, and two years later, all airlines were required to provide online check-in services and issuance of travel documents in electronic form. So far, the adopted innovations raise a lot of questions, the main one of which is that an itinerary receipt for an electronic ticket has been sent to your e-mail. What to do with it?

Itinerary receipt and information in it

An itinerary receipt is an official document confirming the purchase of an electronic ticket. It is sent by e-mail after the transaction is completed. The itinerary receipt, or in the English version itinerary receipt, is not a mandatory document to present at the airport, but it won’t hurt to print it out. It contains information about the upcoming flight:

number of ticket;
Full name of the passenger;
flight number;
airline name;
luggage information;
flight date and time;
arrival point;
payment information;
armored code.

The last point is important and contains information about purchasing a ticket. The reservation code will be required during online registration. The itinerary receipt also indicates the fare, tax and fees.

Fare is the base price of an e-ticket. It is used in the calculation of fees or fines. Taxes are non-refundable amounts.

Fees are various deductions that the airline does not pay when returning a ticket. For example, they include a fuel surcharge.

Differences between an itinerary receipt and an electronic ticket

Many passengers who have purchased air tickets online for the first time cannot figure out whether an itinerary receipt and an electronic ticket are the same thing or not?

We have already discussed what an itinerary receipt is - it is confirmation of the fact of purchasing an air ticket via the Internet. But it’s impossible to get on board the plane with her alone. To do this, you need the ticket itself as a travel document and a boarding pass.

An electronic ticket, just like a regular ticket, confirms the very fact that you have paid for a seat on the plane for a specific flight. Without it, any passenger is a free rider. A boarding pass is issued to the passenger at the airport after completing the check-in procedure. This is where the listed documents differ.

How to use an electronic plane ticket

The difference between these documents is clearly visible in the example of purchasing an air ticket at Aeroflot. The passenger goes to the website of Aeroflot or any aggregator, selects a flight and pays for the ticket. Its electronic copy remains in the system, and the user is sent an itinerary receipt by email. This is a kind of cash receipt that most buyers throw away, but some keep. In what cases is this necessary, we will look at it a little later. In the meantime, the passenger needs to print it out and put it along with other documents.

This is what an itinerary receipt for an Aeroflot plane looks like:

At the airport, he presents his passport, checks in and receives a boarding pass. If a passenger decides to check in online, it is worth finding out how to get a boarding pass for a plane using an electronic ticket. To do this, you only need the ticket and flight numbers. After filling in the appropriate fields, the boarding pass will be sent by email. You need to print it out and no longer worry about checking in at the airport.

If your boarding pass has not been printed or your paper copy has been lost, you can retrieve it at the self-service check-in counters. The same numbers are needed to book seats on the plane using electronic tickets.

Passengers are rarely perplexed by the situation when there is no ticket number on the itinerary receipt. What to do in this case? You don’t have to do anything and the airline staff will determine your seat when boarding. If this option does not suit you, indicate your desired seats on the website when completing online registration. In this case, remember that you will have to pay extra for the best seats.

In what cases may a route receipt be needed?

According to the general rules of air travel, it is not necessary to have a printed itinerary receipt with you. But there are situations in which it is needed. For example, it may be asked to be presented at the entrance to the airport as proof that the passenger is indeed departing soon.

The itinerary receipt will also be useful when traveling abroad: it will guarantee that the passenger will not stay in this country for a long time. This is how you get a visa at the embassy.

After presenting the itinerary receipt to the accounting department, they receive the money spent on the flight if the trip was made for work reasons.